Case studies


Some key services and projects I worked on.


A whiteboard with post-its

Building a design community in government

Diagram showing instruction for designers

Managing a government design system

Series of posters

Creating the Dos and don'ts of designing for accessibility

omepage of the NHS Data Standards Directory

Designing the NHS Data Standards Directory

Series of page flows for a UK regulator site

Improving an application process for a UK regulator

Two people looking at a user journey flow on the wall

Redesigning a caseworking system for a better experience

Desktop, laptop and mobile devices showing BBC World Service website

Launching the BBC World Service into a new framework

Hand holding mobile device displaying Superdrug website

Designing a retailer's mobile platform

Desktop and laptop showing TalkTalk website

Rebranding a major telecommunication service